Guide5 min read

Off the shelf or custom: when to build around how you work

How to tell if a standard app fits your company, when a custom build is worth it, and what to ask before you choose.

A quick way to choose. Does a standard app cover your daily work? If yes, start with standard Krew Point. If not quite, do you keep side sheets, paper forms or steps of your own? If yes, talk about a custom build; if no, start standard and add later.

Most software asks you to work its way. For a lot of companies, that’s fine. For others, it means a side spreadsheet, a stack of paper forms and a lot of “here’s how we really do it.”

Here’s how to tell which kind of company you are, and what to ask before you choose.

When off the shelf is the right call

Start with a standard app if your days look like most companies’ days. Crews work from a calendar, clock in and out, and get paid each week. Jobs have photos and receipts, and there is some stock and a few trucks.

Standard Krew Point does all of that, with every feature included. The price is based on the size of your team. You can go month to month, or take a longer contract at a lower monthly price. Either way, we set it up with you.

Off the shelf also means you start sooner. There’s nothing to build, so the work is moving your people and jobs in and showing your crew.

Signs you need it built around you

  • You keep a side spreadsheet for something the app can’t hold.
  • Your crews fill out a paper form every day, because the app has no place for it.
  • Your jobs have steps and approvals that are yours alone.
  • You track things your own way: machine hours, loads, permits, inspections.
  • You want your crew to open an app with your name on it.

If two or more of those sound like you, a custom build is worth a talk. Bending your company to fit the software costs you a little every day. Building the software to fit your company is work you do once, with us.

What a custom build includes

A custom build starts with everything Krew Point does today. Then we build it around your company. Anything you want to add, track or put on a system, we build for you.

  • Built for how you work: your own fields, forms, checklists, steps and approvals, the things you track and the reports you want.
  • A dedicated specialist: one person who knows your setup, ready to bring in new features and updates, and to help with the office app and the crew app. Support covers the Krew Point system, not your company’s own website.
  • Onboarding, done with you: we move your spreadsheets, paper forms and old software over. We set up your trucks, tools, stock and people, and we train your office and your crew.
  • Your own app: in the App Store and Google Play under your company’s name, with your logo and colors.

Side by side

WhatStandard Krew PointCustom build
FitsMost crews, jobs and officesA company with its own way of working
What you getEvery feature, includedEverything, plus what you need built
SetupWe set it up with youWe move you in: systems, equipment, people and training
Help afterEmail us any timeA dedicated specialist who knows your setup
The app your crew seesThe Krew Point appYour own app, with your name and logo
PriceBased on team size. Month to month, or longer at a lower monthly pricePriced on its own: a build plan, then a support agreement

Standard Krew Point

Fits
Most crews, jobs and offices
What you get
Every feature, included
Setup
We set it up with you
Help after
Email us any time
The app your crew sees
The Krew Point app
Price
Based on team size. Month to month, or longer at a lower monthly price

Custom build

Fits
A company with its own way of working
What you get
Everything, plus what you need built
Setup
We move you in: systems, equipment, people and training
Help after
A dedicated specialist who knows your setup
The app your crew sees
Your own app, with your name and logo
Price
Priced on its own: a build plan, then a support agreement
Standard Krew Point and a custom build side by side: who each fits, what you get, setup, help after you start, the app your crew sees, and how each is priced.

A custom build is priced on its own: a build plan, then a support agreement. It has its own agreement, apart from the standard plan’s contracts.

Questions to ask before you choose

  • What do we track today outside the app, and who keeps it up?
  • Which paper forms would we keep if we went with a standard app?
  • Who helps us when we want something new?
  • How will our people, trucks and old records get moved over?
  • Whose name will our crew see when they sign in?

Bring your answers to a demo. We’ll tell you plainly whether standard Krew Point fits, or a custom build makes more sense.

What to bring to the first talk

You don’t need a plan written out. Bring what you use today, and we’ll work from that:

  • The spreadsheets you open every week.
  • The paper forms your crews fill out.
  • Your crew list, and who should see pay and prices.
  • Your trucks, trailers and machines, and how you service them.
  • The reports you print or send every week or month.

That’s enough to tell what standard covers, what’s missing, and what a build would look like for your company.

You can start standard

You don’t have to decide everything on day one. You can start with standard Krew Point, see what your crews use, and talk about a custom build once you know what’s missing.

The short version

  • Most of your day is standard work? Start with standard Krew Point.
  • Side sheets, paper forms and steps of your own? Talk about a custom build.
  • A custom build adds your own fields and checklists, a dedicated specialist, onboarding with training, and your own app.
  • Standard: month to month, or longer at a lower monthly price. Custom: its own build plan and support agreement.

Keep reading

  • Example shop5 min read

    A site work company outgrows its spreadsheets

    An example 60-person excavation company trades a dozen Google Sheets and Excel files for a custom build that fits how it works.

  • Example shop5 min read

    A roofing company trades its clipboards for phones

    An example roofing company of 25 moves its time cards and job tickets off the clipboard and onto the phone.

See Krew Point on your own jobs

Book a demo and we’ll show it with your kind of work. We set it up with you, and every feature is included.